Northern Steam – Privacy Policy
Northern Steam (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, submit a form, or communicate with our business.
1. Information We Collect
We may collect the following types of information:
Information You Provide Directly
- Name
- Email address
- Phone number
- Mailing or project address
- Project details, preferences, and inquiries
- Any information submitted via contact forms, quote requests, or Facebook/Instagram lead forms
Automatically Collected Information
When you visit our website, certain data may be automatically collected, including:
- IP address
- Browser type
- Device information
- Pages viewed and time spent
- Cookies and similar tracking technologies
Third-Party Integrations
If you submit a form through Facebook, Instagram, Google, or other advertising platforms, those services may pass your contact information to us as part of the lead form.
2. How We Use Your Information
We use your information to:
- Respond to inquiries or provide quotes
- Communicate about your project or order
- Schedule consultations or site visits
- Improve our website and user experience
- Deliver relevant ads or marketing messages
- Manage customer relationships
- Comply with legal obligations
We do not sell your personal information.
3. How We Share Your Information
We may share your information with:
- Service providers who help us operate our website or manage communication
- Contractors or delivery providers involved in your sauna project
- Advertising platforms (Facebook, Google, etc.) for remarketing purposes
- Legal authorities if required by law
We do not share your information with any unrelated third parties for their own marketing.
4. Cookies & Tracking
We use cookies and similar tracking technologies to:
- Analyze website performance
- Improve user experience
- Measure advertising effectiveness
You can disable cookies through your browser settings, though doing so may limit some website functionality.
5. Data Security
We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse.
However, no method of online transmission is 100% secure.
6. Your Choices
You may:
- Opt out of marketing emails or SMS messages at any time
- Request that we update or delete your information
- Disable cookies in your browser
To make a request, contact us at:
northernsteamco@gmail.com (update if needed)
7. Children’s Privacy
Our website and services are not intended for children under 13.
We do not knowingly collect information from children.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.
9. Contact Us
If you have questions about this Privacy Policy or how your information is handled, contact us:
Northern Steam
Cokato, MN